Our history

We are an owner-operated German company from Paderborn, whose business purpose is to secure the IT systems of our customers. Innovative technologies combined with superior service are convincing everywhere, where a maximum internet security at minimal effort is required. We secure the German mid-sized sector with our products, as well as municipal facilities.

The OctoGate IT Security Systems GmbH emerged in 2010 from the HSM IT-Services GmbH. So now we dedicate ourselves for more than 10 years to the UTM firewall development and continuous improvement and expansion of our product range and solution offers. The current version of our OctoGate already represents the 3rd generation of our here in Paderborn developed product.

OctoGate is a member of the German IT security association TeleTrust. Partners and customers of OctoGate obtain with this quality seal the security to decide for IT security products, which are subject to the strict German data protection guidelines.

Our vision

We are convinced that all are entitled to an excellent and easily usable IT service. And also to a competent and reliable IT manufacturer who exactly provides that: Simple. Secure. Protected.

Security made in Germany

Economy, administration and society are dependent on secure and trustworthy information infrastructures. This requires security measures and IT security products that provide adequate protection at a high level and the importance of the protected products to be reasonable.

German IT security companies are world leaders in the manufacture of products that meet the highest demands in terms of reliability and information security.


Our guiding principles

We develop high quality solutions that best adapt the demands
Customer satisfaction is our measure of success.
Secure communications on the internet is our passion.
A successful partnership is for us like a good friendship,
which with pleasure we care for
Compatibility between family and work is our incentive.
In our company we pay attention to impairment.
A stable company result is the basis for long-term success.

Our Support Rules

The customer is king. He has the right to a first-class support. 
We put ourselves in a position to better understand the customer. 
We take the customer error message to be as detailed as necessary. 
We do not make the customer feel uneasy with conjectures. 
We try and resolve errors focused and in the "presence" of the customer. 
We document the problem analysis and support the customer
in the problem solving. 
We solve problems quick and competent. 
We inform the customer of any delays in the troubleshooting.